Terms and Conditions of Service
Please find following the terms and conditions of booking my services. Please ensure you read and understand them fully. By financially securing your booking you are entering a contract with me and confirm you agree to the terms and conditions stated below.
Securing your wedding date
To secure your wedding date a deposit of £80 is payable. A booking is only secure when a deposit has been paid. Deposits are payable by bank transfer or cash. The deposit is deducted from the final balance.
Your trial will take place at my studio in Ashbourne, Derbyshire.
Trials are payable on the day of the trial by cash or card.
Trials are available Monday to Thursday 10am-5pm. Evening appointments are available on request (not Friday evenings)
If you are arranging your wedding from a distance and know you cannot make an appointment between Monday and Thursday please let me know before you secure your booking. Your deposit will not be refunded if you subsequently are not able to make a Monday to Thursday appointment.
Payments and Cancellations
Following your trial I will issue an invoice for the full balance of the wedding day. The invoice is payable within 7 days of receipt. Non-payment within this time period will result in your date being released. Payment can be made by BACS or card payment
over the telephone.
Once I have received your payment no refunds will be payable.
In the event fewer make-up and/or hair services are required on the day these will not be refunded under any circumstances
If you require additional services to those booked please let me know as soon as possible and we will do our best to accommodate them.
Cancellations by me
If for any reason I am unable to be there on your wedding day I will refund all monies, including your trial fee as soon as possible. If you wish, I will assist in finding replacement hair and make-up artists, however I cannot guarantee their availability or be held liable for the quality of another artist’s work. Under any circumstances the full extent of my liability will not exceed the cost of services booked.
Cancellations by you
If you need to cancel your booking for any reason the following payments will be due:
6 calendar months or greater before the wedding day – deposit only
Between 6 and 3 calendar months before the wedding day – 50% of the total booking
Less than 3 calendar months- 100% of the total booking payable. Please respect that late cancellations can mean I suffer a financial loss due to not being able to book another bride in at a late date and therefore the above policy is applied.